Plastics - Harrison Broyles

I had a good friend at ChickFilA who was a Team Leader before she left for Starbucks. We were discussing what she did as a Team Leader, and she imparted to me "Someone once told me that my mood affected everyone else's. If I came in cranky or having a bad day, suddenly, the whole team was less friendly and amiable. If you are having a bad day, or are stressed out, you've gotta smile on through. And that's something you learn throughout life."

So fake it until you make it. If you're having a rough day, fake some kindness to a customer or friend or coworker, and soon enough you'll start to feel better due to the kindness shown back to you. But if you're cranky and bitter, you'll make someone else upset, and we already have enough negativity in this world without you adding anything to the mix.